The FCA recently shared this article about the impacts of the new consumer duty for customers and firms alike and we would strongly advise taking a few minutes out of your day to read this.
What firms and customers can expect from the consumer duty and other regulatory reforms | FCA
If you would like to know more about how this will impact your roles and responsibilities as a business, why not join us for our Consumer Duty Training Event on Wednesday 30th November in Harrogate, North Yorkshire. Places are limited and priced at £175 per delegate.