Our FCA Consumer Compliance Full Course is designed specifically for leadership teams who carry accountability under the regulator. Because when you hold a senior role, compliance isn’t something you delegate — it’s something you are personally responsible for.
This complete programme guides you through every core area you need to understand to operate safely, legally, and confidently under FCA regulation.
You’ll cover:
• FCA Permissions – what your firm is authorised to do and the risks of getting it wrong
• Consumer Credit – understanding regulated activities and your obligations
• Financial Promotions – ensuring your marketing is clear, fair, and not misleading
• Complaints Handling – meeting FCA expectations and protecting your reputation
• Financial Crime – recognising and preventing fraud, money laundering, and risk exposure
• Vulnerable Customers – treating customers fairly and meeting Consumer Duty standards
• Senior Managers & Certification Regime (SMCR) – understanding your personal accountability
• Consumer Duty (Parts 1 & 2) – embedding the FCA’s new higher standard of care across your business
Each module includes interactive learning and knowledge checks, making the experience engaging, practical, and easy to apply in real-world situations.
This isn’t just about passing a test. It’s about ensuring you, your board, and your staff understand your responsibilities — and protecting your firm from regulatory risk.
With the FCA increasing its scrutiny and enforcement powers, having properly trained senior leadership has never been more important.
If you are a:
• Director
• Senior Manager
• Compliance lead
• Consumer credit firm owner
This course provides the clarity and certification you need.
Get in touch to access the course or launch it within your own white-label academy.
Compliance starts at the top.
